A strong economy drives business growth. I think most of us can agree on that. Growth is usually good…
But if it is not controlled growth, it simply will not be sustainable.
In this blog, I outline several pitfalls to avoid when growing your business (especially in a high growth scenario). It’s all about managing the growth properly.
We have two current clients that are experiencing high growth, and they can barely make payroll.
With a pipeline of huge sales, how can this be possible…?
Their lack of planning on systems and procedures has also caused the management to not sleep well at night.
What Happens in a High Growth Scenario?
So, what happens in a high growth scenario? It should be all good news… The problem is that many times the decision maker(s) of a high growth company have never experienced high growth. Sometimes, these can be startups or a business that developed a new product.
If you have not experienced it, then it really is hard to imagine all the things that can take place.
Example of a High Growth Scenario
Let’s look at an example of a high growth scenario in a made-up company…
You are a manufacturer of widgets and you own a manufacturing facility. You have 50 employees before the company is about to explode in growth.
Your VP of Business Development or VP of Sales brings you new contracts that will significantly change the size of your company. These contracts will double, triple, or even quadruple your business in the next 18-24 months.
So no worry about generating sales….
But there are several questions that need to be asked and pitfalls to avoid in this company.
Pitfalls to Avoid When Growing Your Business
Inventory: How are you going to fill all those orders?
You need to purchase a lot of inventory of raw material. In addition, your purchasing transactions just tripled in dollars and quantity. Finally, you have enough machines to manufacture items for the next 12 months… But next year, you will need to acquire more machines to keep up with demand.
Labor: What about labor?
The purchasing person is working already 50 hour weeks, and you know you will need to hire another purchasing person. Your plant labor needs to increase to compensate with the increased workload.
Right now, your 3 person accounting team includes 2 bookkeepers and a controller. You realize you need a cost accountant.
Systems, Process and Procedures
You have used a basic accounting system for 10 years, but you realize that you have outgrown the accounting system. It is not the right system because it does not handle cost accounting or standard costs. You want to integrate purchasing and inventory modules.
For years, you kept inventory and work-in-process on spreadsheets. Now, the dozens of spreadsheets are not reconciling. It’s time to automate inventory.
The once per year physical count of inventory is no longer enough. You need to have cycle counts and maybe at least a full physical count quarterly.
For years, you have operated informally, but you now you realize you need to have written policies and procedures.
You have run your business on a hybrid cash/accrual system, never really got to full accrual accounting, and never really worried about GAAP financial statements. Maybe you should…
You never considered having your financial statements audited; however, with all this growth, you might sell one day. Having your financial statements audited would add value to your business.
Your company is growing so much, you need more than financial statements that tell you what happened in the past. Now, you need projections, budgets, and dashboards.
It’s time for a strategic financial partner. It’s time for a CFO.
Your admin person that did a great job all these years is now dealing with 3 or 4 times as many employees. It’s time to hire someone that has a good understanding of labor laws.
Payroll was done in house. Now with so many hourly people and manual time sheets, it’s time to upgrade and integrate payroll to the accounting system or have it outsourced.
Consider automated time keeping and get away from the multiple spreadsheets.
Legal and Tax
Your new sales take you out of State. Now, you are selling in 5 different States.
Have you created nexus in these other States? They have State taxes… Oops!
You had to hire a few people on the ground in the other States; your labor laws just got really complicated.
Sales and Use tax… Are you paying the correct taxes, not paying them, or over paying them?
You developed a new process or Intellectual Property (“I.P.”). Did you register this? Did your attorney suggest maybe creating a new legal entity that has the I.P.?
By creating the new legal entity or new legal entities, did you realize you just created a lot of complex accounting work by having all those legal entities?
Note: We recently had a client that created 19 legal entities because their attorney wanted to “protect” them from everything. Now, they had to consolidate all those entities with hundreds of intercompany transactions.
What is your Exit Strategy?
You will be quadrupling the size of your business in the next 2-3 years. You thought to yourself one day… I might want to sell this business.
What does it take to sell your larger company?
It takes time to set a strategy for an exit. It takes time to “professionalize” management and your back office.
Do you have a succession plan so that the business does not look like a one man show?
Do you have a 3-year budget with projections?
How to Have Sustainable High Growth
I have hit on some of the basic topics that come up in a high growth scenario. There are many more things to consider.
The first thing that comes to mind is how are you going to pay for all this?
Do you have sufficient working capital?
Many times, you need some sort of financing because of the timing differences in working capital. You cannot afford to sustain this high growth with out the financing.
Cash and working capital are key to the sustainable growth.
But just as important is having the right people. Not just having the right people on the bus… But having them in the right seat on the bus is critical. Not everyone is meant to sit in the same seat in a larger company. This applies to the management team as well as employees.
I have actually seen situations in high growth companies where the person that really needed to be fired was the owner or CEO. Because the CEO of a $5 million dollar company is not necessarily the same CEO of a $50 million dollar company.
Don’t get me wrong… The ownership does not have to change. You can still own the business. But that does not mean you need to be an employee running the business.
In order to have sustainable high growth that will allow you to sleep well at night consider the above items but you must have the following…
- Enough working capital
- The right people in the right seats on the bus
- More and difference systems, process, and procedures
- A strategic plan that will allow you to have a sustainable bigger company
Projections are a helpful way to grow sustainably and avoid an uncontrollable high growth scenario. Download our free Goldilocks Sales Method to start building your pipeline and projecting accurately.